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Terms & Conditions That Protect You

When you open an account on mpo666 login, you're entering into a clear agreement about how we operate, how your account works, and how we handle your funds.

Account security and verification stepsDeposit and withdrawal policiesPayment method terms for DANA, OVO, GoPay and QRISDispute and complaint resolution
mpo666 login Terms & Conditions That Protect You
REACH OUR TEAM

How to Get Help with Your Account

Live Chat Support Open the chat window in your lobby (right corner, all hours). Our support team responds to account and terms questions within 10 minutes during peak hours, up to 2 hours off-peak.
Email Complaints Send account disputes or term clarifications to [email protected]. We acknowledge all emails within 24 hours and investigate term-related claims within 5 working days.
Account Support Portal Log in to your account, select Settings > Help > Account Terms. You can view your agreement history, download full terms, and request changes to your account restrictions.
HOW WE PROTECT YOU

Security, Data and Accountability

Account Verification

We verify your identity before your first withdrawal using your deposit payment method and a one-time code sent to your registered phone. This protects your account and ensures we comply with local payment rules.

Data Retention

We retain your account data (deposits, withdrawals, activity logs) for 7 years after account closure to comply with financial record-keeping rules and to resolve disputes or payment queries from you.

Cookie and Tracking

We use session cookies to keep you logged in and analytics cookies to track site speed and crashes. You can disable these in your browser; we'll remember your choice for 30 days.

Account Access Changes

To update your terms (e.g., request access limits or close your account), go to Settings > Account Terms > Modify. Changes take effect within 24 hours; we'll send confirmation via email and SMS.

Dispute Resolution

If you dispute a withdrawal or charge, file a claim via Settings > Help > Disputes within 90 days. We investigate in 10 working days and reply with evidence or a refund decision.

Third-Party Contacts

Our payment processor is Fintech Partners Indonesia (FPI). For technical payment questions, you can contact FPI via [email protected], and we'll relay your query within 2 hours.

Common Questions About Our Terms

Yes. Open Settings > Account Terms > Modify to request changes to your payment methods, withdrawal limits, or account restrictions. Changes take effect within 24 hours. We'll send you an email and SMS confirmation of any changes you make.

Your funds are held separately from our operating accounts. If the platform closes, your wallet balance remains yours and we are required to return it to your registered payment method (DANA, OVO, GoPay or QRIS) within 30 days of closure notice.

Most withdrawals via DANA, OVO, GoPay and QRIS clear to your account within 5 to 30 minutes after we process your request. Bank transfers may take up to 2 hours during business days. We confirm receipt via SMS and email.

Yes. Log in, go to Settings > Account > Download History. You'll receive a PDF of all transactions, logins, and deposits from your account's opening date. This file is yours to keep and use for personal records.

Contact our support team via live chat or email [email protected] within 90 days of the transaction. Include the date, amount and your reference number. We investigate within 10 working days and reply with evidence or a correction.

Yes. Whether you play on our Android app, iOS app or the desktop site, the same terms apply to your account, deposits, withdrawals and data. Your wallet syncs across all devices when you log in with the same credentials.

No. Each account is personal and non-transferable. Sharing login details violates our terms and may result in account suspension. Each person must open their own account using their own payment method and identity verification.